ArmaDocs

ARMADOCS PRIVACY POLICY

Effective Date: September 1, 2026
Last Updated: September 1, 2026

ArmaDocs is a business software platform owned and operated by Armada Trucking Group Inc., a California corporation ("Armada," "ArmaDocs," "we," "us," or "our").

This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process Personal Information in connection with the ArmaDocs websites, software applications, mobile applications, APIs, integrations, communications, and related products and services (collectively, the "Services").

ArmaDocs is designed primarily for businesses and organizations and is not intended for personal, family, or household use.

Our contact information is:

Armada Trucking Group Inc.
324 N Towne Ave
Pomona, CA 91767
United States

ArmaDocs: webmaster@armadocs.com
Corporate Contact: info@armadatrucking.com

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to Personal Information we process in connection with:

"Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with an identified or identifiable individual.

Different privacy rules may apply depending on the circumstances in which we process Personal Information.

2. OUR ROLE: BUSINESS/CONTROLLER AND SERVICE PROVIDER/PROCESSOR

ArmaDocs may process Personal Information in different capacities.

A. Information ArmaDocs Processes for Its Own Purposes

ArmaDocs generally acts as a business or controller when we determine the purposes and means of processing information relating to:

B. Customer Data Processed on Behalf of Customers

ArmaDocs customers may upload, transmit, synchronize, import, create, or otherwise make information available through the Services concerning their:

For this information, the ArmaDocs customer generally determines why the information is processed and how the Services are used.

In those circumstances, the customer generally acts as the business or controller and ArmaDocs acts as its service provider or processor.

If you are an employee, driver, contractor, applicant, or other individual whose information has been placed into ArmaDocs by one of our customers, questions or requests concerning that information should ordinarily be directed to the organization that provided your information to ArmaDocs.

We will reasonably assist our customers with applicable privacy requests as required by law and our contractual obligations.

Our Data Processing Addendum provides additional terms governing Customer Data processed by ArmaDocs on behalf of customers.

3. INFORMATION WE MAY COLLECT

The categories of information processed by ArmaDocs depend on which Services and integrations a customer chooses to use.

We may collect or process the following categories.

3.1 Account and Identity Information

This may include:

Passwords are intended to be stored using appropriate cryptographic protections rather than as readable plaintext.

3.2 Business and Organization Information

We may process information concerning customer organizations, including:

3.3 Driver, Employee, Contractor, and Workforce Information

When customers use workforce, driver-management, payroll-related, compliance, document-management, dispatch, or similar functionality, Customer Data may include:

Depending on a customer's configuration and uploaded documents, Customer Data may contain information considered sensitive under applicable law.

Customers are responsible for determining whether particular information is appropriate and lawful to place into ArmaDocs.

3.4 Vehicle, Fleet, Telematics, and Location Information

ArmaDocs may process:

Vehicle or device location information may also relate to an identifiable driver or employee and may therefore constitute Personal Information.

3.5 Hours-of-Service and Electronic Logging Information

Where enabled by customers or available through authorized integrations, ArmaDocs may process information such as:

ArmaDocs may display, organize, analyze, or derive information from these records.

3.6 Dispatch, Trip, Mileage, and Operational Information

ArmaDocs may process:

3.7 Fuel and Expense Information

Depending on customer configuration, information may include:

3.8 IFTA and Tax-Related Operational Information

ArmaDocs may process information used to assist customers with fuel-tax and mileage administration, including:

3.9 Settlement, Revenue, and Payment-Related Operational Information

Customers may use ArmaDocs to process or analyze transportation settlement information, including:

This operational financial information is distinct from payment-card information used to pay ArmaDocs subscription fees.

3.10 Safety, Incident, and Compliance Information

Depending on customer use, ArmaDocs may contain:

Incident information could contain sensitive information depending on what a customer chooses to enter or upload.

3.11 Documents and Files

Customers may upload or synchronize documents including:

ArmaDocs processes the contents of these files as necessary to provide requested Services, including storage, retrieval, organization, extraction, analysis, search, automation, and document-management functionality.

3.12 Notes, Tasks, Messages, and User-Generated Content

We may process information users enter into ArmaDocs, including:

3.13 Billing and Subscription Information

When a customer purchases an ArmaDocs subscription, we may process:

Payment transactions may be processed by third-party payment processors such as Stripe.

ArmaDocs does not intend to store complete payment-card numbers or card security codes when those details are collected directly by our payment processor.

Payment processors process payment information according to their own terms and privacy practices.

3.14 Third-Party Integration Information

Customers may authorize ArmaDocs to connect with third-party services.

Depending on the integration, we may receive or transmit:

Potential integrations may include transportation, telematics, fleet-management, document-management, accounting, payment, communications, cloud-storage, mapping, or other services.

The availability of integrations may change over time.

Customers control which optional integrations they authorize.

3.15 Device, Network, Usage, and Technical Information

When users access ArmaDocs, we may automatically receive information such as:

We may use cookies, local storage, session technologies, and similar technologies where appropriate.

3.16 Support and Communications Information

If you contact ArmaDocs, we may retain:

4. SOURCES OF INFORMATION

We may obtain information:

Directly from you

For example, when you create an account, communicate with us, subscribe to the Services, or enter information into ArmaDocs.

From our customers

Customers may provide information concerning their personnel, drivers, contractors, vehicles, operations, and other individuals.

Through customer-authorized integrations

Information may be received from third-party systems that customers connect to ArmaDocs.

Automatically

Certain technical and usage information is generated when users access the Services.

From service providers

For example, payment providers may provide transaction status and subscription information.

From other lawful sources

We may obtain information from business partners or publicly available sources when appropriate and permitted by law.

5. HOW WE USE INFORMATION

We may process Personal Information for purposes including:

Providing the Services

To operate ArmaDocs and provide features requested by customers.

Account Administration

To create accounts, authenticate users, administer permissions, and manage organizations.

Data Processing and Automation

To import, organize, synchronize, calculate, analyze, transform, display, and report information.

Integrations

To connect ArmaDocs with services authorized by customers.

Subscription Administration

To process subscriptions, invoices, payments, renewals, cancellations, and account status.

Customer Support

To answer questions, troubleshoot problems, and provide assistance.

Communications

To send account, security, billing, operational, administrative, and service-related communications.

Security

To authenticate users, maintain audit trails, investigate suspicious activity, detect abuse, prevent fraud, and protect systems and data.

Reliability and Product Improvement

To diagnose errors, measure performance, improve features, develop new functionality, and maintain the Services.

Analytics

To understand how the Services are used and improve user experience.

Legal and Regulatory Purposes

To comply with law, lawful process, contractual obligations, and legitimate requests from authorities.

Protecting Rights

To establish, exercise, or defend legal claims and enforce our agreements.

Business Operations

To administer ArmaDocs and conduct ordinary business activities.

6. AUTOMATED ANALYSIS AND DERIVED INFORMATION

ArmaDocs may use customer-provided or integrated data to calculate, identify, estimate, organize, classify, summarize, forecast, or otherwise derive information.

Examples may include:

These processing activities may involve Personal Information when the underlying records relate to identifiable individuals.

ArmaDocs may use automated systems to assist with these functions.

Unless expressly stated otherwise, such outputs are designed as business-support tools and should be reviewed by authorized customer personnel before being relied upon for material employment, regulatory, safety, tax, payroll, legal, or financial decisions.

7. HOW WE DISCLOSE INFORMATION

We do not disclose Personal Information indiscriminately.

We may disclose information in the following circumstances.

7.1 At the Customer's Direction

We may disclose or transmit information when instructed or authorized by a customer or authorized user.

7.2 Within a Customer Organization

Information may be available to administrators and other users of the same customer account according to permissions established within ArmaDocs.

7.3 Service Providers and Subprocessors

We may use service providers to support:

These providers may process information only as necessary to perform services for us and subject to applicable contractual and legal obligations.

7.4 Customer-Authorized Third-Party Integrations

If a customer activates an integration, information may be transmitted between ArmaDocs and that provider as necessary to provide the integration.

7.5 Payment Providers

We may provide or receive information from payment processors such as Stripe to administer subscriptions and payments.

7.6 Legal Requirements

We may disclose information when we reasonably believe disclosure is required by applicable law, subpoena, court order, regulatory requirement, or other valid legal process.

Where legally permitted and appropriate, we may attempt to notify affected customers before disclosing Customer Data in response to compulsory legal process.

7.7 Protection of Rights and Safety

We may disclose information when reasonably necessary to:

7.8 Corporate Transactions

Information may be transferred in connection with:

Any successor that receives Personal Information will be subject to applicable privacy obligations.

8. WE DO NOT SELL CUSTOMER DATA

ArmaDocs does not sell Customer Data for monetary consideration.

ArmaDocs does not use one customer's identifiable proprietary operational data for the purpose of providing another customer access to that customer's identifiable data.

If our practices materially change in a manner that constitutes a "sale" or "sharing" of Personal Information under applicable privacy law, we will update our disclosures and provide legally required choices before engaging in such practices.

9. ADVERTISING AND CROSS-CONTEXT BEHAVIORAL ADVERTISING

ArmaDocs is a business software service and does not currently intend to use Customer Data for cross-context behavioral advertising.

We do not permit advertising networks to use Customer Data stored within authenticated ArmaDocs customer accounts for targeted advertising.

If our website advertising or tracking practices materially change, this Privacy Policy and any required consent or opt-out mechanisms will be updated accordingly.

10. COOKIES AND TRACKING TECHNOLOGIES

ArmaDocs may use cookies and similar technologies that are reasonably necessary for:

Browser-based "Do Not Track" signals are not interpreted uniformly across the Internet.

Where applicable law requires recognition of a legally valid opt-out preference signal, ArmaDocs will implement appropriate mechanisms applicable to the processing activity concerned.

We do not use a browser's general Do Not Track setting as a substitute for privacy choices required by applicable law.

11. DATA SECURITY

We maintain administrative, technical, and organizational safeguards designed to protect Personal Information against unauthorized access, destruction, loss, alteration, disclosure, or misuse.

Depending on the system and information involved, safeguards may include:

No Internet-connected service, transmission method, or storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials, configuring user permissions appropriately, maintaining appropriate endpoint security, and promptly notifying us of suspected unauthorized access.

12. MULTI-TENANT DATA SEPARATION

ArmaDocs is designed as a multi-tenant platform.

We use technical and application controls designed to prevent one customer from accessing another customer's Customer Data except where access has been expressly authorized or is required for legitimate system administration, security, support, or legal purposes.

Users must not attempt to circumvent tenant boundaries or access another customer's information without authorization.

13. DATA RETENTION

We retain Personal Information only for as long as reasonably necessary for the purposes for which it was collected or processed, subject to applicable legal, contractual, security, backup, and operational requirements.

Retention periods may depend on:

Account and billing records may be retained after account closure when necessary for accounting, tax, fraud-prevention, contractual, or legal purposes.

Customer Data may be deleted or returned following termination in accordance with our Terms of Service, Data Processing Addendum, applicable product functionality, and legal obligations.

Residual copies may temporarily remain in backup systems until overwritten through normal backup-retention processes.

We may retain information where preservation is required by law or reasonably necessary for litigation, investigation, dispute resolution, fraud prevention, or enforcement of agreements.

14. DATA MINIMIZATION

We seek to collect and process information reasonably necessary and proportionate to provide and administer the Services and accomplish disclosed business purposes.

Customers should similarly limit Customer Data submitted to ArmaDocs to information reasonably necessary for their legitimate business purposes.

Customers should not upload highly sensitive information that is unnecessary for their use of the Services.

15. CUSTOMER RESPONSIBILITY FOR PERSONAL INFORMATION

Customers are responsible for determining whether they have a lawful basis and appropriate authority to collect, use, disclose, upload, synchronize, and otherwise process Customer Data through ArmaDocs.

This includes responsibility for providing legally required notices and obtaining legally required authorizations or consents from employees, drivers, contractors, applicants, customers, or other individuals.

This is particularly important for information involving:

ArmaDocs' processing of Customer Data on a customer's behalf does not replace the customer's own privacy, employment, labor, regulatory, or contractual obligations.

16. PRIVACY RIGHTS

Depending on where an individual resides and which law applies, an individual may have rights concerning Personal Information, potentially including rights to:

These rights are not absolute and may be subject to exceptions.

17. REQUESTS CONCERNING CUSTOMER DATA

If your information was submitted to ArmaDocs by your employer, carrier, contractor, or another ArmaDocs customer, that organization is generally responsible for responding to your privacy request.

Please contact that organization first.

If we receive a request concerning Customer Data for which ArmaDocs acts as a processor or service provider, we may refer the request to the relevant customer and assist that customer as required by applicable law and our contractual obligations.

We will not independently delete or modify Customer Data contrary to a customer's lawful instructions unless required by law.

18. REQUESTS CONCERNING INFORMATION CONTROLLED BY ARMADOCS

For Personal Information ArmaDocs controls directly, privacy requests may be submitted to:

webmaster@armadocs.com

or by writing to:

Armada Trucking Group Inc.
Attn: ArmaDocs Privacy
324 N Towne Ave
Pomona, CA 91767
United States

Please include sufficient information for us to understand and respond to your request.

We may need to verify your identity before fulfilling certain requests.

Verification requirements will be proportionate to the nature and sensitivity of the information requested.

Where permitted by law, an authorized agent may submit a request on an individual's behalf. We may require evidence of authorization and may verify the individual's identity directly where permitted.

We will respond within the time required by applicable law.

19. CALIFORNIA PRIVACY INFORMATION

California residents may have additional rights under California privacy laws when those laws apply to the relevant processing and organization.

These may include rights to request:

ArmaDocs will not discriminate against an individual for exercising rights protected by applicable California privacy law.

Not every provision of the California Consumer Privacy Act applies to every organization or processing activity. Nothing in this Privacy Policy is intended to represent that ArmaDocs or Armada Trucking Group Inc. is subject to a statutory obligation where applicable legal thresholds or requirements are not met.

Where ArmaDocs acts solely as a service provider or processor for a customer, requests relating to Customer Data should generally be submitted to that customer.

20. NOTICE AT COLLECTION

At or before points where ArmaDocs directly collects Personal Information subject to an applicable notice-at-collection requirement, we may provide a shorter notice describing:

The information collected depends upon the interaction involved.

For account registration, typical categories include identifiers, business information, Internet/network activity, and account credentials.

For subscription transactions, typical categories include identifiers, commercial information, billing information, and transaction information.

For support requests, categories depend upon the information supplied by the requester.

21. SENSITIVE PERSONAL INFORMATION

Certain Customer Data could constitute sensitive Personal Information under applicable law, including, depending on customer usage, precise geolocation, government identifiers, account credentials, or information contained in uploaded workforce or incident documents.

ArmaDocs processes such Customer Data to provide Services requested by the customer and as otherwise permitted by applicable law and our agreements.

Customers should avoid collecting or uploading sensitive Personal Information that is not reasonably necessary for legitimate business purposes.

22. CHILDREN

ArmaDocs is a business-to-business service intended for business users.

The Services are not directed to children under 13, and ArmaDocs does not knowingly solicit Personal Information directly from children under 13.

ArmaDocs customer accounts are intended for adults authorized to act for a business or organization.

If we learn that Personal Information has been collected directly from a child under 13 in circumstances subject to the Children's Online Privacy Protection Act without appropriate authorization, we will take reasonable steps to address the information as required by law.

If you believe a child has provided Personal Information directly to ArmaDocs improperly, contact us at webmaster@armadocs.com.

23. THIRD-PARTY SERVICES

The Services may contain links to, integrate with, or allow access to third-party services.

Third-party providers maintain their own privacy practices, and ArmaDocs is not responsible for the privacy practices of independent third parties.

Customers should review the privacy terms of third-party services they authorize.

24. PAYMENT PROCESSING

ArmaDocs may use Stripe or another payment service provider to process subscription payments.

When payment information is entered into a payment provider's interface, the provider may collect and process that information directly.

ArmaDocs may receive limited information regarding the transaction, such as:

The payment provider's own privacy policy governs information it independently processes.

25. EMAIL AND COMMUNICATIONS

ArmaDocs may send transactional or service-related communications, including:

These communications may be necessary to provide the Services and may not always be subject to marketing opt-out preferences.

If ArmaDocs sends promotional or marketing communications, recipients may opt out using the unsubscribe mechanism provided in those communications or by contacting us.

Opting out of marketing communications will not prevent receipt of necessary transactional, security, account, or service communications.

26. AGGREGATED AND DE-IDENTIFIED INFORMATION

We may create aggregated or de-identified information from data processed through the Services where permitted by applicable law and our contractual obligations.

Such information may be used for purposes including:

Where information is treated as de-identified under applicable law, we will take reasonable measures designed to prevent it from being associated with a particular individual and will not attempt to re-identify it except where permitted by law, including to evaluate the effectiveness of de-identification controls.

We will not publish customer-specific confidential operational information as aggregated benchmarking information in a manner intended to identify the customer without authorization.

27. ARTIFICIAL INTELLIGENCE AND MACHINE-ASSISTED FEATURES

ArmaDocs may now or in the future offer artificial intelligence, machine learning, optical character recognition, predictive analytics, or other automated functionality.

Where such functionality processes Customer Data, we will process that data in accordance with our contractual obligations, this Privacy Policy, applicable law, and relevant product disclosures.

AI-generated or automated outputs may contain errors and should be reviewed by appropriately qualified personnel before being relied upon for material decisions.

We may use service providers to supply certain machine-assisted functionality subject to appropriate contractual protections.

28. INTERNATIONAL DATA TRANSFERS

ArmaDocs is operated from the United States.

If customers or users access the Services from outside the United States, information may be transferred to and processed in the United States or other jurisdictions where our authorized service providers operate.

Where required by applicable law, we will use legally recognized mechanisms for applicable international transfers.

29. BUSINESS TRANSFERS AND FUTURE ARMADOCS ENTITY

ArmaDocs is currently owned and operated by Armada Trucking Group Inc.

If the ArmaDocs business is subsequently transferred to a subsidiary, affiliate, successor, newly formed ArmaDocs entity, purchaser, or other successor organization, information associated with the Services may be transferred as part of that transaction, subject to applicable law and continuing privacy obligations.

30. LEGAL PRESERVATION

Notwithstanding deletion or retention provisions elsewhere in this Policy, we may preserve information where reasonably necessary to:

31. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time as ArmaDocs evolves, our processing practices change, or legal requirements change.

The "Last Updated" date at the beginning of the Policy identifies the most recent revision.

If we make material changes, we may provide additional notice through the Services, by email, or through another appropriate method.

Where applicable law requires consent to a material change, we will seek such consent before applying the change to affected information.

Previous versions may be retained for compliance and recordkeeping purposes.

32. CONTACT US

Questions regarding this Privacy Policy or ArmaDocs privacy practices may be directed to:

ArmaDocs Privacy
Armada Trucking Group Inc.
324 N Towne Ave
Pomona, CA 91767
United States

Email: webmaster@armadocs.com

General corporate inquiries may also be directed to:

info@armadatrucking.com

© 2026 Armada Trucking Group Inc. ArmaDocs and related names, logos, software, and services are the property of Armada Trucking Group Inc. or their respective owners.